Shipping Policy

Order Processing

All orders are processed within 24 to 48 business hours.

Orders placed after 7:00 PM (EST) will be processed the following business day.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Domestic Shipping

Estimated delivery time within the United States is 2 to 5 business days, depending on destination and carrier.

Please note that delivery times are estimates and may be affected by carrier delays, holidays, or unforeseen circumstances.

International Shipping

We offer international shipping to select countries.

International shipments may be subject to customs inspections, import duties, and local taxes once the package reaches the destination country.

The customer is responsible for any applicable customs duties, taxes, or import fees. Rinascita has no control over these charges and cannot predict their amount. We recommend contacting your local customs office for more information before placing your order.

If an international order is returned, customs duties and taxes are non-refundable unless they were originally included in the purchase price.

Delivery and Inspection

Upon receiving your order, please carefully inspect the package.

All Rinascita jewelry is shipped in secure, sealed packaging.

If the package appears damaged, opened, or tampered with, please:

Note the issue with the carrier upon delivery.
Contact us immediately at rinascitajewelry@gmail.com

Any claims regarding shipping damage or missing items must be reported within 7 days of delivery, based on the carrier’s tracking confirmation. Failure to notify us within this timeframe may result in denial of the claim.